Be actively involved in your own health care
Take part in every decision to help prevent things from going wrong and get the best possible care for your needs.
 Speak up if you have any questions or concerns
Ask questions. Expect answers that you can understand. Ask a family member, carer or interpreter to be there with you, if you want.
 Learn more about your condition or treatments
Collect as much reliable information as you can.
Ask your health care professional:
- What should I look out for?
- Please tell me more about my condition, tests and treatment?
- How will the tests or treatments help me and what is involved?
- What are the risks and what is likely to happen if I don’t have this treatment?
 Keep a list of all the medicines you are taking
Your list should include:
- Prescriptions, over-the-counter and complementary medicines (eg vitamins and herbs); and
- Information about drug allergies you may have.
 Make sure you understand the medicines you are taking
Read the label, including the warnings.
Make sure it is what your doctor ordered for you.
- Directions for use;
- Possible side effects or interactions; and
- How long you’ll need to take it for.
 Get the results of any tests or procedures
Call your doctor to find out your results.
- What those results mean for your care.
- What do I need to do next?
 Talk about your options if you need to go in to hospital
- How quickly does this need to happen?
- Is there an option to have the surgery or procedure done as a day patient, or in an alternative hospital?
 Make sure you understand what will happen if you need surgery or a procedure
- What will the surgery or procedure involve and are there any risks?
- Are there other possible treatments?
- How much will it costs?
Tell your health care professionals if you have allergies or if you have ever had a bad reaction to anaesthetic or any other drug.
 Make sure you, your doctor, and your surgeon all agree on exactly what will be done.
Confirm which operation will be performed and where, as close as possible, to it happening.
 Be actively involved in your own health care
Ask your health care professional to explain the treatment plan you will use at home.
Make sure you understand your continuing treatment, medicines and follow-up care.
Visit your GP as soon as possible after you are discharged.